Search through Certifier's knowledge base to get the answer to your question.

Emails

I've received Strict DMARC policy alert. What should I do?

This article explains what DMARC is and why it affects email deliverability.

Valeriia

Written by Valeriia

How to create a custom email template and branding?

This article explains how to use Certifier’s custom email templates and branding.

Valeriia

Written by Valeriia

Who sends certificates to the recipients? From what email address?

Uliana

Written by Uliana

Can I use my own email address to distribute certificates with Certifier?

If you want to impress your recipient, you may want to use your company's or private email to distribute certificates to them. How can you do it?

Uliana

Written by Uliana

Understanding Email Types at Certifier

Read this article to understand what email types are available at Certifier.

Uliana

Written by Uliana

Certificates issued from my custom email go to spam. Why?

What should you do if certificates issued from the email you provided as a sender's one appear in the spam folder? Read this article to find out.

Valeriia

Written by Valeriia

How to issue credentials from different sender emails

Read this article to find out how to set up and use multiple sender emails for your Certifier account.

Uliana

Written by Uliana

Enhance engagement with new Expiration Reminder email templates

Here's everything you need to know about Credential Expiration Reminder and Credential Expired email templates.

Uliana

Written by Uliana

How to issue credentials without emailing them to recipient?

If you wonder how to issue certificates with Certifier without sending them directly to the recipient, follow the steps from this guide:

Valeriia

Written by Valeriia