Troubleshooting
Find solutions to common issues with attributes, designs, and credential delivery.
How to Get a Certificate Issued Through CertifierYou may have found Certifier while searching for a way to get certified. In this article, you can learn what part we take in that process.
Troubleshooting: Spreadsheet Upload ErrorsFix common issues when uploading spreadsheets in Certifier and ensure your credentials are issued without errors.
Troubleshooting: Credential Preview Issues for RecipientsFind out what to do when recipients report that the View button in their email leads to a broken link.
Troubleshooting: Fixing Custom Attribute DisplayAdjust the Scaling setting to control how custom attributes fit on your certificate.