💡 Such a problem can be caused by some of your manual actions or due to technical reasons.
Most common reasons:
You have deleted these credentials from your dashboard. When you delete credentials from the Credentials section in your dashboard, they no longer exist.
Thus, your recipient can no longer view them using the buttons in their emails. To fix this, you should simply issue these credentials once again.
The problem can also be merely technical. If you are sure that you have not deleted any certificates from your dashboard, contact us by using this chat icon or email us directly: [email protected]
Hopefully, this article helps you figure out why the View button in your recipients' emails may redirect them to broken links.
Need more help?
If you still have some questions, do not hesitate to contact us via the chat icon or email us directly: [email protected]