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Issues & Solutions
Alerts, common mistakes in usage and how to avoid them
My recipients say they cannot download their credentials. Why?What should you do if some of your recipients notify you about the fact that the Download button in their emails redirects them to a broken link?
Why can't I delete a particular group or certificate design?Some of you may have experienced frustration trying to delete a group or certificate template because in particular cases this process is tricky.
I get a spreadsheet upload error. How can I resolve it?Some of our users experience difficulties in uploading their spreadsheets. Read this article to find out how to solve this problem effectively.