Yes! We have a forever-free Individual plan that allows you to issue up to 250 unique credentials per year at no cost. There's no hosting fee or hidden costs.

If you need to issue more credentials or take advantage of branding, analytics, and many more advanced features, you can upgrade anytime. Certifier plans start from $39.

To get started, please take a look at these articles:

Yes! You can test Certifier's basic functionality on a free plan that allows you to issue up to 250 credentials per year. If you're interested in a specific feature demo before the purchase, please book a call with our New Business team here.

We will be glad to answer your questions or provide a short trial period to test Certifier for your use case.

If you've already issued more credentials than a lower-tier plan allows, you won't be able to downgrade until your annual credential limit resets.

For example, if your current plan allows 2,000 credentials and you've already issued 1,500, you can't switch to a plan with a 1,000 or 250 credential limit.

Your annual limit resets once a year on your registration anniversary. So, if you registered on April 9, 2025, your credential count will reset to 0 on April 9, 2026.

If you run out of credentials, you’ll need to upgrade your plan to increase the limit. The upgrade will be processed on a prorated basis, meaning any unused time from your current subscription will be credited toward the new plan.

No. Changing or canceling your subscription does not impact credentials that have already been issued. They will remain active and accessible for both you and your recipients.

If you decide to cancel after upgrading or downgrading, your plan will remain active until the end of the billing cycle. You can learn more about the cancellation process in our How to cancel your subscription article.

Yes! You can upgrade or downgrade your subscription at any point during your billing cycle. Certifier will always apply prorated pricing to ensure you only pay for what you use.

Credential limits do not reset with each payment or upgrade. They are tied to your annual usage window, which starts on the day you initially subscribed (or last reset your limit by starting a new cycle). Upgrading your plan will increase your available limit, but it won’t start a new annual cycle.