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Why can’t I edit the recipient’s name?

Wondering why you can’t type a recipient’s name on your certificate design? Here’s why and how to fix it.

Caroline Tyrko avatar
Written by Caroline Tyrko
Updated over a week ago

⚠️ Important: The recipient's name is mandatory and can’t be removed from your certificate design.

Why can’t I edit the recipient’s name?

The recipient’s name is a dynamic field (attribute). Certifier automatically fills in the recipient’s name using the details you provide through a spreadsheet, manual upload, or integration.

📓 The name you see in your design is just a placeholder. The actual recipient name will be populated when you issue the credential, not while you’re creating the design. This helps to issue personalized certificates in bulk in minutes.

How to issue personalized certificates for my recipients?

👉 To issue personalized certificates with your recipients' data, navigate to this detailed instruction How to use Certifier!


You can find your issued certificates in the Credentials tab, and easily download them from there.

Need more help?

If you still have some questions, do not hesitate to contact us via the chat icon or email us directly: [email protected]

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