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How to switch the account owner to one of the team members?

How to switch the account owner to one of the team members?

Learn how to transfer Certifier workspace ownership when the new owner is already a team member.

Caroline Tyrko avatar
Written by Caroline Tyrko
Updated this week

Step-by-step instruction

Step 1 – Log in from the member's account and change the email

Log in from the member's account and navigate to the Account section. Change the email address to any personal or temporary one.

💡 This step will free up your email address to become an owner later.

Step 2 – Log out of the member account

After changing the email, simply log out from the team member’s account.

Step 3 – Log in from the current owner’s account and assign ownership

Now, sign in using the current owner’s credentials. Go to the same Account section and change the email to the one that now belongs to the member.
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🔐 Don’t have access to the current owner’s login? Contact us at [email protected] or via the in-app chat - we’re happy to help!

Step 4 – Confirm the ownership transfer

You’ll receive a confirmation email at the new address. Just copy the code from the message and paste it to confirm the change.

And it's done! Now your account has the correct owner ✅

Need more help?

If you still have some questions, do not hesitate to contact us via the chat icon or email us directly: [email protected]

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