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Why haven't I received a confirmation email?

Sometimes our users do not see a confirmation code email in their inboxes when trying to register. What should be done in such a case?

Caroline Tyrko avatar
Written by Caroline Tyrko
Updated over a week ago

Troubleshooting

Step 1 – Check your inbox folders

Sometimes confirmation emails end up in your Spam, Promotions, or Social tabs. Be sure to check all of them just in case.

Step 2 – Contact us for manual approval

If you still do not see a confirmation email from Certifier, it is probably due to the Firefall regulations of your domain.

No worries β€” just reach out to us via the chat icon in the lower right corner of the screen, or email us at [email protected], and we’ll manually approve your account.

Once your account is manually approved, we will notify you straight away.


Congratulations, now you are ready to issue certificates in bulk with Certifier 🀩

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