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Written by Uliana

Why haven't I received a confirmation email?

Sometimes our users do not see an email with a confirmation code in their inboxes when trying to register. What should be done in such a case?

First, make sure you have checked all the folders in your inbox, e.i. spam, promotions, and social. If you still do not see a confirmation email from Certifier, it is probably due to the Firefall regulations of your domain. In this case, your account should be approved manually. 

To get manual approval, text us using the chat icon in the lower right corner of the screen. You can also email us directly at Once your account is manually approved, we will notify you straight away.

Congratulations, now you are ready to issue certificates in bulk with Certifier 🤩

If you still have some questions, do not hesitate to contact us via chat icon or email us directly: