Search through Certifier's knowledge base to get the answer to your question.

Written by Uliana

What is the Verified Issuer status and how to get it?

In this article, we'll explore the Verified Issuer status, its benefits, and the verification process. We'll also address frequently asked questions.

What is the Verified Issuer Status?

The Verified Issuer status indicates that an issuer has passed a detailed verification process conducted by the Certifier team. This status provides clarity about the issuer's authenticity and serves as a testament to the issuer's commitment to transparency and trustworthiness. This added layer of verification ensures that recipients and other stakeholders can place their confidence in the issuer's credentials.

Can you issue certificates or badges if you are not a Verified Issuer?

Absolutely. Becoming a Verified Issuer is not a prerequisite for issuing certificates or badges on Certifier. Being unverified has no impact on the authenticity or validity of your credentials.

Practically, the Verified Issuer status is reflected in two ways:

  1. Badge in Digital Wallet: Digital certificates or badges issued by a verified issuer will have a specific badge in the Digital Wallet. This badge indicates to recipients and others that the issuer has been verified.
  2. Recognition during Verification Process: When someone verifies a certificate or badge, the issuer will be displayed as "verified," confirming the issuer's authenticity.

Benefits of the Verified Issuer Status:

  • Enhanced Credibility: The status elevates the issuers’ reputation, reinforcing their position as a reliable entity. This assures recipients and other stakeholders that the credentials they're viewing or receiving are genuine and backed by a verified source.
  • Visibility in Digital Wallet: The unique badge associated with this status is not just a symbol; it's a beacon of trust. Whenever recipients or other users see this badge, they instantly recognize the issuer's verified status, distinguishing them from others.
  • Increased Confidence: With the influx of digital credentials, trust is paramount. When recipients see the Verified Issuer badge, it instills a higher level of confidence in the credential's authenticity, knowing it comes from a source that has been vetted and approved.
  • Transparency and Openness: This status is also a commitment to transparency. It shows that the issuer is open to scrutiny and has nothing to hide, further building trust with recipients and stakeholders.
  • Consistent Trustworthiness: Over time, as more credentials are issued, the consistent presence of the Verified Issuer badge ensures a sustained level of trust and reliability associated with the issuer's name.
  • Competitive Advantage: In a digital landscape where trust is a currency, having a Verified Issuer status can give issuers an edge over competitors. It can be a deciding factor for recipients choosing between multiple credentials.

How to become a Verified Issuer?

  1. Subscribe to Certifier and Purchase the Add-on: The first step is to have an active Certifier subscription with a Verified Issuer add-on for $19/mo
  2. Submit one of the Required Documents: Issuers need to email us either a confirmation of identity, a screenshot of the DNS zone of their domain, or a bank statement.
  3. Review by Certifier Team: Our team will review the submitted document. This typically takes 1-2 business days.
  4. Status Activation: Once the review is complete and the issuer is verified, they will be notified about it via email. The Verified Issuer badge will appear on each issued credential.

It is worth mentioning that the Verified Issuer status remains active only for the duration of your Certifier subscription.


1. Can I issue certificates or badges if my issuer's status is not verified?

You can absolutely issue certificates and badges if your issuer's status is not verified. Being an unverified issuer does not effect the integrity or validity of your credentials in any way.

2. What happens if I don't complete the verification after purchasing the add-on?

If you don't complete the verification, you won't appear as a verified issuer in the app. It's essential to submit the required document and await our team's review.

3. How long does the verification process take?

The review of your document usually takes 1-2 business days. Once verified, the badge will be activated immediately.

4. Can I change the document I submitted for verification?

Yes, if you wish to provide a different document for verification, please contact our support team with the new document.

5. How do I know my Verified Issue status is activated?

Once verified, you will be emailed about the activation of your Verified Issuer status by one of our support agents.

6. I've submitted my document but haven't received any confirmation. What should I do?

If it's been more than 2 business days since your submission and you haven't received any confirmation, please contact our support team.

7. I used to be a Verified Issuer but now I see that my status is gone. Why did this happen?

The most common reason why your issuer status is gone is the fact that you have canceled your Certifier subscription. At Certifier, only the customers with active subscriptions can remain Verified Issuers. If your Verified Issuer status is gone even though your subscription is active, please contact our support team.