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Written by Uliana

Lost your certificate or badge? Here's how to find them easily!

Struggling to find your certificates or badges? Follow this quick guide to easily retrieve your credentials in just a few steps.


If you're a Certifier Recipient who’s having trouble locating their certificates or badges, there's an easy solution. Follow the steps in this article to easily list all the credentials of which you’re a recipient.

Step 1: Navigate to the Credential Retrieval Page

Step 2: Input Your Recipient Email Address: On the Credential Retrieval Page, you'll see a field to input your email. Use the email address associated with your credentials.

Step 3: Check Your Email Inbox: Upon providing your email and hitting “Retrieve Credentials” button, you should check your inbox for an email containing all your credential links.

🤔 Can’t find the email in your inbox? Check this article to find out what may have gone wrong.

Step 4: Access Your Credentials: Open the email and click on the credential links to view or engage with them.


By following 4 simple steps described in this article, you can quickly regain access to your certificates or badges. Remember, our support team is always here to help if you need further assistance.