How to make a Change Request?
When you notice any errors in your Credentials, you can easily reach out to the Issuer. To do so, you'll just need to:
Enter the Credential page through a link received from the Issuer.
Scroll down and click on Contact Issuer.
To submit the change request, enter the email address the credential was delivered to.
After the email address is confirmed, you can specify your inquiry.
The Issuer will be notified about your request!
What happens next?
You can monitor the credential page; the change made by the Issuer will appear there automatically. Alternatively, you will be notified via email once done.
What if I need something else?
If you have more questions or requests, please try contacting the issuer directly. If you received your credentials via email, it should also include a contact email address.
Need more help?
If you still have some questions, do not hesitate to contact us via the chat icon or email us directly: [email protected].